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Board index : Winstep Forums : General Discussion  [ 3 posts ]
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 Post subject: Renewed and still getting subscription expired notices
PostPosted: Thu Jan 19, 2017 6:06 pm 
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Joined: Sat Nov 07, 2015 2:11 pm
Posts: 12
I renewed my subscription on Jan 10 and this morning I got an alert telling me my subscription was out of date to Oct 2016. Version Info is showing:
Workshelf: 16.12.1191
WSUpdate.exe: 16.12.0176
Winstep: 16.12.0099
wsZip.dll: 1.01.0000
wsUnzip.dll: 1.01.0000

How can I get the subscription date changed?
Tom


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 Post subject: Re: Renewed and still getting subscription expired notices
PostPosted: Thu Jan 19, 2017 6:27 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 11930
When you renewed, an email was sent to you with a new license key. You MUST apply the new license key, just like you did with the original license key when you first purchased the product.

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: Renewed and still getting subscription expired notices
PostPosted: Tue Jan 24, 2017 7:17 pm 
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Joined: Sat Nov 07, 2015 2:11 pm
Posts: 12
Got it. Thanks.


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