Nexus ultimate won't let me check for update.
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| Nexus ultimate won't let me check for update. http://forums.winstep.net/phpBB2/viewtopic.php?f=2&t=10555 |
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| Author: | Grouch [ Sat Dec 02, 2017 4:54 am ] |
| Post subject: | Nexus ultimate won't let me check for update. |
Nexus ultimate won't let me check for update. Attachment: Edited.jpg [ 214.3 KiB | Viewed 15544 times ] |
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| Author: | winstep [ Sat Dec 02, 2017 8:16 am ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
BitDefender. eh? That AV software lately seems to be causing more problems than it solves. Check the first post in the Beta forums (although that was caused by BitDefender's 'excellent' ransomware 'protection'). Try temporarily disabling it before checking for updates. Want to bet all your problems magically go away? 
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| Author: | winstep [ Sat Dec 02, 2017 8:27 am ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
Also, you're running the beta, but the beta did not update the Winstep Update Manager (WSUpdate.exe), which is where that message comes from. It's still the same version found in v17.1. The message is a Winsock error that means the connection has not been allowed to go through, and that is usually because of a Firewall. |
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| Author: | Grouch [ Sat Dec 02, 2017 11:10 am ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
Nexus and the wsxservice are explicitly permitted and the firewall is permitting traffic with any protocol in both directions. I tried disabling and still got the same results. You said I am running a beta version of Nexus. Is there a link from which I can download a released version of "NeXuS Ultimate" Attachment: exclusions.JPG [ 42.8 KiB | Viewed 15531 times ] Attachment: firewallJPG.JPG [ 34.19 KiB | Viewed 15531 times ] |
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| Author: | winstep [ Sat Dec 02, 2017 11:14 am ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
You have to allow 'WSUpdate.exe' in the Firewall. That's the Winstep application that checks for updates and downloads them when there is one. As for the beta, stay put, it has no issues. Besides, the official release will be any day now - just let the Winstep Update Manager take care of that for you. |
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| Author: | Grouch [ Sat Dec 02, 2017 11:34 am ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
I backed off to the previous release of Nexus (17.1.1064) and explicitly allowed update service. It saw an update but gave me the following error. I'm getting closer. Attachment: Update.JPG [ 15.71 KiB | Viewed 15530 times ] |
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| Author: | winstep [ Sat Dec 02, 2017 11:41 am ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
I wouldn't say you're getting closer, you just turned a really simple and quick issue to fix into a complicated one. Ehehe.  See what lack of patience gets you? Exactly HOW did you backed off to the previous release? What did you do? Also, can you please post a screenshot of what is inside your C:\Users\Public\Documents\WinStep\Versions\ folder? |
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| Author: | Grouch [ Sat Dec 02, 2017 11:48 am ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
Okay, so I take the "Low road" and you take the "High road". At last, we have success. Let's pretend this never happened. Attachment: Success.JPG [ 176.19 KiB | Viewed 15529 times ] |
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| Author: | Grouch [ Sat Dec 02, 2017 2:31 pm ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
Yeah, Bitdefender has been a PITA lately, especially since I'm running Windows RS4 (Slow ring). I have 570 days left on my Bitdefender license. Windows™ doesn't acknowledge that I have a third-party antivirus installed. I had to go into Policy Editor and disable "Windows Defender" in order to allow Bitdefender to run at all, but it's not working correctly |
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| Author: | winstep [ Sat Dec 02, 2017 5:32 pm ] |
| Post subject: | Re: Nexus ultimate won't let me check for update. |
Personally I run ESET Smart Security. Never game me any trouble. Actually, it did, once, a long time ago when it was still called NOD32: it flagged a Winstep application with a false positive. So I wrote to them complaining and they solved the problem by making me a kind of 'honorary' ESET beta tester. This was over 11 years ago. Since then, no issues whatsoever or problems with Winstep software. The thing just works. |
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