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 Post subject: License installation problem
PostPosted: Sat Mar 17, 2018 12:59 pm 
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Joined: Sat Mar 17, 2018 12:48 pm
Posts: 4
Hello,

i have a problem to install my license after a new Windows 10 installation. I installed the new version now 18.1 and tried to install my old license i received by mail. When i double klick on the license file, windows ask me for any program i like to use with the license. It do not install the license and i have no clue what i have to do. So the license is from December 16 and not the latest and i did not renew the license, could this the problem? Can you please help me.

Thank you!


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 Post subject: Re: License installation problem
PostPosted: Sat Mar 17, 2018 1:29 pm 
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Joined: Sat Mar 17, 2018 12:48 pm
Posts: 4
Hello again,

so i fixed the problem with the license. But now the program tells me that the license is no longer working and i shall pay again for the program, a renewal, is that right?

Regards


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 Post subject: Re: License installation problem
PostPosted: Sat Mar 17, 2018 1:35 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 11930
I think the UPGRADE POLICY FAQ should answer most if not all your questions. If not, please let me know.

What version were you running previously?

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: License installation problem
PostPosted: Sat Mar 17, 2018 1:39 pm 
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Joined: Sat Mar 17, 2018 12:48 pm
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Hi,

the latest working version was 17.12.

regards


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 Post subject: Re: License installation problem
PostPosted: Sat Mar 17, 2018 1:42 pm 
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Joined: Sat Mar 17, 2018 12:48 pm
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Checked the FAQ, now it's clear but how to get the older version now. I was happy with the features version 17.12 had. But there is no download link to older versions.
Can you help me to get the older version please

Thank you!


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 Post subject: Re: License installation problem
PostPosted: Sun Mar 18, 2018 11:14 am 
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Joined: Thu Feb 26, 2004 8:30 pm
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I've sent you a Private Message with a link to v17.12.

This said, I would strongly advise you to reconsider the decision not to renew your upgrade subscription. A renewal entitles you to free updates for another year, each update is packed with new features and updates are being released quite frequently.

You're happy with v17.12 and I'm also happy with that, but remember you can't miss/value what you never experienced in the first place. HERE are the highlights in v18.1 and in this forum thread HERE is what has been added so far for v18.3, which should be released later this month.

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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