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| Winstep only recognizes two monitors http://forums.winstep.net/phpBB2/viewtopic.php?f=2&t=10756 |
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| Author: | jgcasa [ Wed Jul 18, 2018 3:20 pm ] |
| Post subject: | Winstep only recognizes two monitors |
Hello. First, I would like to state that I just love this software. Recently, I bought a third monitor, and now, winstep doesn't seem to recognize it. Is there a way to fix it? Thanks in advance! |
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| Author: | winstep [ Wed Jul 18, 2018 6:57 pm ] |
| Post subject: | Re: Winstep only recognizes two monitors |
What Windows version? Do all the monitors share the same screen DPI? Did you restart the software already? Are they configured as independent monitors in Windows or are you using something like nVidia's Surround? |
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| Author: | jgcasa [ Wed Jul 18, 2018 8:57 pm ] |
| Post subject: | Re: Winstep only recognizes two monitors |
Attachment: resolution.png [ 40.7 KiB | Viewed 17087 times ] The version in windows 10. I already restarted the software a few times and I'm not using nvidia surround. The threee of them use 1920 x 1080. Attachment: two_monitors.png [ 705.44 KiB | Viewed 17087 times ] Thanks for your answer. |
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| Author: | winstep [ Wed Jul 18, 2018 11:20 pm ] |
| Post subject: | Re: Winstep only recognizes two monitors |
Which of the 3 monitors is not showing up? The screenshot you provided does not show me their relative position either. |
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| Author: | jgcasa [ Thu Jul 19, 2018 11:13 am ] |
| Post subject: | Re: Winstep only recognizes two monitors |
Hello! The monitor that doesn't show would be the numer 3, LED-2151. Attachment: relative position.png [ 63.13 KiB | Viewed 17079 times ] |
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| Author: | winstep [ Thu Jul 19, 2018 5:51 pm ] |
| Post subject: | Re: Winstep only recognizes two monitors |
I will have to compile a small applet to try and figure out what is going on in there. I'll let you know here once you can download it to give it a try. |
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| Author: | jgcasa [ Thu Jul 19, 2018 6:58 pm ] |
| Post subject: | Re: Winstep only recognizes two monitors |
Thanks a lot, my friend! |
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| Author: | winstep [ Thu Aug 02, 2018 1:13 am ] |
| Post subject: | Re: Winstep only recognizes two monitors |
Ok, apologies for the long delay. Download TestMonitors.zip from HERE, unzip, then run TestMonitors.exe and post a screenshot of the results. |
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| Author: | winstep [ Thu Aug 02, 2018 1:33 pm ] |
| Post subject: | Re: Winstep only recognizes two monitors |
Actually you don't even need to post a screenshot, you can simple copy & paste the information here. 
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| Author: | jgcasa [ Wed Mar 13, 2019 2:38 pm ] |
| Post subject: | Re: Winstep only recognizes two monitors |
Hello! Sorry about the delay. I got it working, somehow. But now, I changed my RIG and I have the same problem again. Here are the results. Thanks in advance. Generic PnP Monitor: (-1920,0) - (1920,1080) Generic PnP Monitor: (1920,-116) - (1920,1080) Generic PnP Monitor (Primary Monitor): (0,0) - (1280,720) |
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| Author: | winstep [ Wed Mar 13, 2019 2:59 pm ] |
| Post subject: | Re: Winstep only recognizes two monitors |
Change the DPI of your primary monitor to 100%. |
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