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Board index : Winstep Forums : General Discussion  [ 4 posts ]
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 Post subject: Winstep no Licence
PostPosted: Sun Oct 13, 2019 11:57 am 
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Joined: Sun Oct 13, 2019 11:53 am
Posts: 2
Hello, i have a Problem. I get no Email with my Key. I Contact the Support but no email.

I wanted to update my Winistep, because my key has expired.


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 Post subject: Re: Winstep no Licence
PostPosted: Sun Oct 13, 2019 12:05 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 10928
Hi!

BMT Micro, our online payment processor, recently changed their server's IP addresses and that might have something to do with you not receiving the license key - unfortunately it takes time for an IP address to get a reputable status (i.e.; that no spam originates from that IP address) and some ISPs assume you're guilty by default. :)

Anyway, I have forwarded the email with your license key via Winstep support - please let me know here if you received it. :)

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: Winstep no Licence
PostPosted: Sun Oct 13, 2019 12:12 pm 
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Joined: Sun Oct 13, 2019 11:53 am
Posts: 2
Yes, I have just received. That was fast ;)


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 Post subject: Re: Winstep no Licence
PostPosted: Sun Oct 13, 2019 12:17 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 10928
Thanks for letting me know. :)

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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