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Nexus 19.2 - Sometimes it doesn't show the bar on autostart http://forums.winstep.net/phpBB2/viewtopic.php?f=2&t=11180 |
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Author: | miker170 [ Wed Nov 13, 2019 4:51 pm ] |
Post subject: | Nexus 19.2 - Sometimes it doesn't show the bar on autostart |
Hello, here Windows 10 Pro 64bit v. 1903 build 18362.418 The software is set to autostart with Windows. Sometimes it starts the Winstep Helper Service (32 bit) but after the usual initialization, it doesn't show the bar (maybe an issue for multiple monitors setup? I have 3 monitors and the bar is on the 3rd monitor at the moment, didn't try to change yet...) it seems not to autostart the Nexus.exe or something wrong after the execution. Please, what could I check to help you? Thanks |
Author: | winstep [ Wed Nov 13, 2019 5:31 pm ] |
Post subject: | Re: Nexus 19.2 - Sometimes it doesn't show the bar on autost |
Even though the bar does not appear, does Nexus.exe show as running in Task Manager? If so, it might simply be auto-hiding, if not check the Windows Event Log for Nexus application errors right after a startup where it does not appear. Also, try toggling the 'Fast Boot' option in the General tab of Preferences to see if that fixes the issue. |
Author: | miker170 [ Wed Nov 13, 2019 5:51 pm ] |
Post subject: | Re: Nexus 19.2 - Sometimes it doesn't show the bar on autost |
winstep wrote: Even though the bar does not appear, does Nexus.exe show as running in Task Manager? If so, it might simply be auto-hiding, if not check the Windows Event Log for Nexus application errors right after a startup where it does not appear. Also, try toggling the 'Fast Boot' option in the General tab of Preferences to see if that fixes the issue. Hello, thanks for your answer. No, Fast Boot wasn't enabled and Nexus.exe not running. I found on events viewer errors like this, exactly when starting Windows and so the Nexus not running: Name of the application that generated the error: Nexus.exe, version: 19.2.0.1164, timestamp: 0x5c78bf75 Name of the module that generated the error: MSVBVM50.DLL, version: 5.1.43.19, timestamp: 0x33d12d7f Exception code: 0xc0000005 Error offset 0x0001f966 Process ID that generated the error: 0x2304 Start time of the application that generated the error: 0x01d59a303dfbf3c5 Path of the application that generated the error: C:\Program Files (x86)\Winstep\Nexus.exe Path to the module that generated the error: C:\WINDOWS\SYSTEM32\MSVBVM50.DLL Reporting ID: 603a20d1-989e-4705-afd3-42d96176c1c7 |
Author: | winstep [ Wed Nov 13, 2019 6:05 pm ] |
Post subject: | Re: Nexus 19.2 - Sometimes it doesn't show the bar on autost |
Looks like Nexus is sometimes crashing on startup with an Access Violation error. Try enabling Fast Boot in the General tab of Nexus Preferences and see if that fixes the problem. |
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