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 Post subject: Paid, but no Email with Key
PostPosted: Sat Dec 07, 2019 10:53 pm 
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Joined: Sat Dec 07, 2019 10:38 pm
Posts: 2
Hello, i have a Problem. I get no Email with my Key. I Contact the Support but also no email.

I wanted to update my WinStep-Nexus Software, because my key has expired.

I'f got a Bill with the Invoice Number 43296171, but no License Key per Mail.
I paid with PayPal. Please tell me, wat i should do now.

Thanks and friendly Greetings from Germany


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 Post subject: Re: Paid, but no Email with Key
PostPosted: Sun Dec 08, 2019 3:31 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 11930
Hey Oscar! :)

The emails with license keys are sent automatically by BMT Micro, Winstep's payment processor, the second the order is completed. Did you check your spam folder?

Anyway, re-sending a copy by email... can you please confirm receiving it (or not) here?

Thanks! :)

_________________
Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: Paid, but no Email with Key
PostPosted: Mon Dec 09, 2019 12:59 am 
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Joined: Sat Dec 07, 2019 10:38 pm
Posts: 2
Hi Jorge,

thank you for your quick Answer an Re-Sending my Key per Mail!
I got him and my Software will run properly now.

Before I sign up in this Forum, I checked my Spam Folder at multiple Times.
I really got no Key-Mail from your automatically System.

Now Everything's fine.

Thank you for your Support and friendly Greetings from Germany,

OscarG :D


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