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Paid, but no Email with Key http://forums.winstep.net/phpBB2/viewtopic.php?f=2&t=11196 |
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Author: | OscarG [ Sat Dec 07, 2019 10:53 pm ] |
Post subject: | Paid, but no Email with Key |
Hello, i have a Problem. I get no Email with my Key. I Contact the Support but also no email. I wanted to update my WinStep-Nexus Software, because my key has expired. I'f got a Bill with the Invoice Number 43296171, but no License Key per Mail. I paid with PayPal. Please tell me, wat i should do now. Thanks and friendly Greetings from Germany |
Author: | winstep [ Sun Dec 08, 2019 3:31 pm ] |
Post subject: | Re: Paid, but no Email with Key |
Hey Oscar! The emails with license keys are sent automatically by BMT Micro, Winstep's payment processor, the second the order is completed. Did you check your spam folder? Anyway, re-sending a copy by email... can you please confirm receiving it (or not) here? Thanks! |
Author: | OscarG [ Mon Dec 09, 2019 12:59 am ] |
Post subject: | Re: Paid, but no Email with Key |
Hi Jorge, thank you for your quick Answer an Re-Sending my Key per Mail! I got him and my Software will run properly now. Before I sign up in this Forum, I checked my Spam Folder at multiple Times. I really got no Key-Mail from your automatically System. Now Everything's fine. Thank you for your Support and friendly Greetings from Germany, OscarG |
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