Help getting license key for new version.

tomontee · **Joined:** Sat Dec 05, 2020 1:31 am **Posts:** 1

I am having a hard time getting any of my sale or support emails answered. I purchased an upgrade to WinStep on October 30 and received a confirmation email. I was expecting an email to arrive with a new license key. I might have missed it, but I am pretty sure I never got one. I am getting daily reminders to purchase the product. Please help me understand what I need to do to get a new license key.

Nestiold1990 · **Joined:** Mon Dec 07, 2020 8:51 am **Posts:** 1

you should contact to the support center to receive the best solution. I think that you haven't received the email includes a new license key geometry dash

oscarscusick · **Joined:** Sun Feb 07, 2021 6:59 am **Posts:** 1

Where can we contact the support department, do we have an email address that we can contact?

nexter · **Posted:** Sun Feb 07, 2021 5:36 pm

oscarscusick wrote:

Where can we contact the support department, do we have an email address that we can contact?

If you're referring to support in re: the license key, in the first place you should contact BMT Micro - [url]cservice@bmtmicro.com[/url], or you can log into customer support on their website. Just a tiny bit of a search here would have given you that information!

If you're referring to customer support for Winstep products, the place is here or else you can find contact info on the website, as simple as that.

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Help getting license key for new version.