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MandrakeGTI
 Post subject: Wrong E-mail Registered
PostPosted: Wed Jun 09, 2021 9:45 pm 
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Joined: Wed Jun 09, 2021 9:38 pm
Posts: 2
Hello!

I recently bought Winstep Extreme but, acidentally, i provided the wrong e-mail, so i'm unable to redeem my Winstep Extreme activation code.

Billing Information
Order ID: ( 2021-0609-1722-40-023 (44677997) ).
Order Total: USD 29.95

I also sent this via e-mail to support@winstep.net

Anyone can help me? Did i do everything correct? Thanks in advance.
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nexter
 Post subject: Re: Wrong E-mail Registered
PostPosted: Thu Jun 10, 2021 2:29 pm 
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Joined: Sat Apr 07, 2018 7:19 pm
Posts: 2359
Location: Here, there, and everywhere
MandrakeGTI wrote:
Hello!

I recently bought Winstep Extreme but, acidentally, i provided the wrong e-mail, so i'm unable to redeem my Winstep Extreme activation code.

Billing Information
Order ID: ( 2021-0609-1722-40-023 (44677997) ).
Order Total: USD 29.95

I also sent this via e-mail to support@winstep.net

Anyone can help me? Did i do everything correct? Thanks in advance.

You'll have to contact BMS Micro Support - do a search in this forum to find details of how to contact them. And don't let them fob you off telling you to contact Winstep - it's their problem to deal with in the first instance.

Besides, the owner/developer of Winstep and admin of this board is temporarily absent due to unforeseen circumstances so as Winstep is a one-man operation there is nobody here who could take it up for you at the moment. For news on the situation see service announcements in the "Announcements" forum.

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nexter - so, what's next?

Just a volunteer Moderator, not connected to or affiliated with Winstep Software Technologies, and not an official part of customer service though I do try to help when and where I can if my scarce time permits

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MandrakeGTI
 Post subject: Re: Wrong E-mail Registered
PostPosted: Thu Jun 10, 2021 10:45 pm 
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Joined: Wed Jun 09, 2021 9:38 pm
Posts: 2
Alright, thanks for the attention!
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