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Board index : Winstep Forums : General Discussion  [ 4 posts ]
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 Post subject: the registration key isnt valid error
PostPosted: Sat Feb 27, 2021 11:30 am 
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Joined: Sat Feb 27, 2021 11:22 am
Posts: 4
I bought winstep xtreme
and got confirmation e-mail with a registration key
but on double clicking on it - it says its not valid

i also tried the troubleshooting steps but still dont work

i allready asked customer support - but maybe thats an known issue
maybe another user or a moderator can help how to fix it.


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 Post subject: Re: the registration key isnt valid error
PostPosted: Sat Feb 27, 2021 1:08 pm 
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Joined: Tue Mar 01, 2016 11:46 am
Posts: 568
Only thing that comes to mind is that you didnt instal Xtreme but some other version?


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 Post subject: Re: the registration key isnt valid error
PostPosted: Thu Mar 04, 2021 9:36 am 
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Joined: Thu Mar 04, 2021 9:33 am
Posts: 1
You can require another registration key. Maybe it works.


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 Post subject: Re: the registration key isnt valid error
PostPosted: Thu Mar 04, 2021 10:20 am 
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Joined: Sat Feb 27, 2021 11:22 am
Posts: 4
well i asked bmt-service for a new key but the just answerd me that they forward my request to winstep customer service - but from them i didnt get an answer till yet :(


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