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TedT
 Post subject: Incorrect purchase - company help
PostPosted: Wed Aug 24, 2022 5:36 pm 
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Joined: Sat Aug 20, 2022 4:59 pm
Posts: 4
I have emailed support 3 times with no answer, maybe a company person will see this.

I installed the trial of Nexus to see it is could replace my DellDock app. I then decided to buy it but when I went to the website I ended up buying the Win Start Menu by accident. Is there anyway to cancel this license (it has not been used) and get me the key for my Nexus install?

I also asked if there was some way to upgrade to extreme or the Winstep Xtreme - Home Network Edition and pay the additional?

Thanks
TedT


Last edited by TedT on Wed Aug 24, 2022 6:07 pm, edited 1 time in total.

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winstep
 Post subject: Re: Incorrect purchase - company help
PostPosted: Wed Aug 24, 2022 6:06 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 11936
Hi Ted! Check your email. :D

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies

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TedT
 Post subject: Re: Incorrect purchase - company help
PostPosted: Wed Aug 24, 2022 6:21 pm 
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Joined: Sat Aug 20, 2022 4:59 pm
Posts: 4
So Winstep Support got in touch with me and fixing me up - very pleased.

Thank you!
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