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 Post subject: the Windows icons on my system are barely visible
PostPosted: Wed Aug 23, 2023 11:33 am 
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Joined: Sat Jun 03, 2023 11:06 am
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Hello, I'm facing an issue where the Windows icons on my system are barely visible, possibly due to WinStep. The problem is, I can't locate the slider to adjust this on Nexus Extreme. I'd appreciate any help or guidance you can offer regarding finding the slider. On another note, I'm also concerned because I haven't received any responses from the support team via email. It's been over two days, and I'm still awaiting a reply. Any insights into why this might be happening would be helpful. Thank you for any assistance you can provide.


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 Post subject: Re: the Windows icons on my system are barely visible
PostPosted: Wed Aug 23, 2023 8:08 pm 
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Not seeing any post from you at the Winstep support email address (at least not with the email address you used to register with the forums). Are you sure you didn't send your email to BMT Micro (our payment processor) by mistake?

As for the icons, which icons are you talking about exactly? The icons on your Windows desktop/Explorer windows? If so, then the Winstep application has nothing to do with it.

If you mean the icons in Winstep docks/shelves/etc. then open the properties window for that dock/shelf/etc, go to the Appearance tab then click the Transparency button and your sliders will be there.

Finally, Nexus Xtreme is not a product. You are either running Nexus Ultimate OR Winstep Xtreme. :D

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: the Windows icons on my system are barely visible
PostPosted: Thu Aug 24, 2023 2:53 am 
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DanWade wrote:
....On another note, I'm also concerned because I haven't received any responses from the support team via email. It's been over two days, and I'm still awaiting a reply. Any insights into why this might be happening would be helpful. Thank you for any assistance you can provide.

Two whole days? Wow! Most small developers, you'd be very lucky to get a reply in a week. This is not some mega-software house like Adobe! As it happens, see this link re: email support: https://forums.winstep.net/phpBB2/viewtopic.php?f=2&t=12424 , and this one for among other things, how to post effectively here: https://forums.winstep.net/phpBB2/viewtopic.php?f=2&t=12445

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nexter - so, what's next?

Just a volunteer Moderator, not connected to or affiliated with Winstep Software Technologies, and not an official part of customer service though I do try to help when and where I can if my scarce time permits


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