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Board index : Winstep Forums : General Discussion  [ 3 posts ]
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 Post subject: No Support?
PostPosted: Sun Jan 08, 2012 3:36 pm 
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Joined: Sun Jan 08, 2012 3:13 pm
Posts: 2
Hi,
I purchased the license on December 27th and I have to say I really like your program, so I made sure I purchased it before the trial date expired.My problem is that as I tried to install the key (as per instructions) a pop up informed me the key was no good, it was corrupted. No problem, I figured I would get help from you quickly, even allowing for the holiday season. I have written four times to your support email address, and all I get is silence. Today my trial expired and I find myself a little upset :x
Anyone here can help?


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 Post subject: Re: No Support?
PostPosted: Sun Jan 08, 2012 4:22 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 12287
Hi Rebeca!

I just replied to you by email via Winstep support. Can you please confirm having received my reply?

Thanks,

_________________
Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Yes Support
PostPosted: Sun Jan 08, 2012 4:52 pm 
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Joined: Sun Jan 08, 2012 3:13 pm
Posts: 2
Thank you. As soon as you realized there was an issue you took good care of my problem. I'm changing my mind on the quality of your suppot.

Thanks


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