Nexus Ultimate - Random crash when wakeup my laptop

astrakan · **Joined:** Fri Jul 15, 2016 2:41 pm **Posts:** 7

Hello Winstep,
This time, I think it's not a windows 10 problem.
Happened 2 times in a week after a resume (not always):
- Black dock background when I try to launch an app, and the wait mouse icon appears.
- A loop eats a cpu core.

winstep · **Joined:** Thu Feb 26, 2004 8:30 pm **Posts:** 12285

Hope you understand that the 'not always' part makes anything like this extremely hard to diagnose.

Try to find a pattern: is it related to *how long* the laptop stays in sleep mode?

Also, what laptop is it?

Technically what is happening is not a crash but a 'freeze'. Next time it happens, do nothing, to see if the dock becomes responsive again after a while (might take a few minutes).

astrakan · **Joined:** Fri Jul 15, 2016 2:41 pm **Posts:** 7

There is no return after a few minutes. Last time I let it frozen and I "remembered" of it because of a battery alert. Battery was gone in 30 minutes or something like that.
Yes, I know it's hard to solve a random bug ...
I will try to identify something.

Laptop is an Acer V3-574G, broadwell i7, 8GB, SSD + HDD.

Winstep

Software Technologies

Winstep Forums

Nexus Ultimate - Random crash when wakeup my laptop