I send you an email about it, but I don´t known if your reveived it or you have a lot of email in your inbox and now a day my email it is in the queue.

Well I am written here part of the send email all rigth? If you need more info only tell me about. I have put XXXXXX to protect my personal info.

_________________________
Fisrts all, excuse my poor english. On Sunday, January 17, 2010 I bougth your Soft Winstep Xtreme. BTWMicro was the intermedary. One email was send to me and a sentence said : “Please allow up to 48 hours to receive your information “

Well, today is January 21, 2010, and my license had not been send. May you tell me what is the problem?

Here you are a Copy&paste of the email of btwmicro

Sunday, January 17, 2010

Mario Lopez Rico
xxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxx
Order receipt from BMT Micro, Inc.
Order ID: 4303089

Qty Product Description Price Discount Subtotal
1 4930001 Winstep Xtreme EUR 29.98 EUR 0.00 EUR 29.98

Shipping: EUR 0.00
Sales tax: EUR 0.00
Total bill: EUR 29.98

_______________________________________________

Thanks for your time

Mario Lopez Rico

Hi Mario!

My apologies, I just looked into this and it was, in fact, a problem on this side (for some reason your order never got imported into the primary registrations database, an isolated incident). I just sent you a Winstep Xtreme Home Network license to make up for that fact - and, once again, please accept my sincere apologies.

Thanks and best regards,

Thank for all, The email with the license is in my inbox.

Not problem, sometimes database dont work properly

Mario Lopez