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padrigo17us
 Post subject: Overcharged?
PostPosted: Thu Jul 05, 2012 4:11 pm 
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Joined: Thu Jul 05, 2012 4:02 pm
Posts: 4
I recently purchased a license for Winstep Xtreme Basic, but I was also charged for the non-basic...I only clicked on add to cart on the basic edition...I have the receipt still...is there anyway to be refunded for the non-basic edition?
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winstep
 Post subject: Re: Overcharged?
PostPosted: Thu Jul 05, 2012 8:05 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 12288
Sure, I'll have BMT refund the extra order!

My guess is that you visited the normal Xtreme purchase page, which added it to the shopping cart, and then the Xtreme Basic purchase page. When you checked out you probably didn't notice that the regular version of Xtreme had already been added to the cart and, therefore, failed to remove it.

Check your receipt, but I'm nearly 100% sure that is what happened. :)

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies

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padrigo17us
 Post subject: Re: Overcharged?
PostPosted: Thu Jul 05, 2012 11:41 pm 
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Thank you so much :D
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