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 Post subject: Problems with NEXUS Ultimate under WIN 11
PostPosted: Mon Jun 24, 2024 12:35 pm 
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Joined: Mon Jun 24, 2024 12:25 pm
Posts: 4
Hello, since the support doesn't answer me, I'll try it in the forum with the hope of help.

I have been using NEXUS for many years, on a WIN 10 PC. Recently I switched to WIN 11 with my new PC...and I regret it very much!

And although NEXUSultimate is described as compatible with WIN 11, some things do not work. Thus, the following message appears after each new registration:

"There is already a hidden toolbar on this edge. Only one such automatically hidden toolbar is permitted per border"
( This message makes no sense for me...)

I tried to hide the taskbar in the WIN Settings or not, it makes no difference. It is very stupid that after this message, the bottom of the screen (where the space for the taskbar would be) remains free and can also not be filled by maximize windows.

When the Explorer is quitted and restarted, the problem (temporarily) is not visible. After the next login, however, again...

Does anyone know this problem and is there a good solution to it?

Thanks in advance,
Lorenz.


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 Post subject: NO SUPPORT AT ALL???
PostPosted: Fri Jul 19, 2024 6:27 am 
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Posts: 4
I have written to Winstep support 5 times in the last few weeks because I have a display problem with NEXUS ULTIMATE under WIN 11.

I have received NOT A SINGLE reply, NO response...

do you have bigger problems? has WINSTEP gone bankrupt? Is there any support here at all?

If support is overworked, frustrated, depressed, on vacation, stoned, busy with family or something else...that's OK!

But I would like to have ANY reaction!!!


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 Post subject: Re: NO SUPPORT AT ALL???
PostPosted: Sat Jul 20, 2024 4:04 pm 
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Harfenklang wrote:
I have written to Winstep support 5 times in the last few weeks because I have a display problem with NEXUS ULTIMATE under WIN 11.

I have received NOT A SINGLE reply, NO response...

do you have bigger problems? has WINSTEP gone bankrupt? Is there any support here at all?

If support is overworked, frustrated, depressed, on vacation, stoned, busy with family or something else...that's OK!

But I would like to have ANY reaction!!!

Let's get one thing straight here first. Yes, I do have a bigger problem. It's people who come in here shouting. Using all-caps, whether in a title or even just in parts of the text, is the equivalent of shouting and is extremely rude.

I also have a problem with people who cannot be arsed to look around the forum a little and read important advisory posts, and subsequently read the Board Rules and an advisory concerning email and PM support.

The latter would have informed you that email and PM support should only be used if specifically instructed by a member of staff to do so, for the time being. But hey, it's so much easier to storm in here like a bull in a china shop with your presumptuous assumptions, isn't it!? (And you *should* know what happens when you assume things - you make an ass of u and me. :P )

Furthermore, before posting here with any kind of issue, you should have conducted a thorough search of the forum to check whether your problem had already been covered before, which in all probability it could/would have been.

Finally, and in any case, to *expect* a reply to email from a small software vendor within the space of a few days or even a week is just the height of absurdity. Even with some major software houses you'd be lucky to hear back the same week sometimes. And Winstep is a *very* small vendor. It is, in fact, a one-man operation, and the sole owner, coder, and admin of this board is not only working his butt off usually but is, as far as I am aware, currently on a long overdue extended holiday.

Your problem more likely than not has nothing to do with Nexus Ultimate and more likely is a problem with Win 11 and/or your system.

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Just a volunteer Moderator, not connected to or affiliated with Winstep Software Technologies, and not an official part of customer service though I do try to help when and where I can if my scarce time permits


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 Post subject: Re: NO SUPPORT AT ALL???
PostPosted: Wed Jul 24, 2024 12:49 am 
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Harfenklang wrote:
But I would like to have ANY reaction!!!


Hi!

Apologies, due to personal reasons I had to step away from Winstep for a while.

Regarding the issue you described in your email/post and that I have also merged above:

Winstep applications are (were) indeed fully compatible with Windows 11. The problem is that unlike in previous versions of Windows, Microsoft is now making changes to *core functions* of the OS which would normally only be done in a NEW version of Windows.

Worse, since they no longer care much about backwards compatibility or even QA, they don’t mind breaking stuff that was previously working fine for DECADES.

A couple of examples from Windows 11 22H2 onwards are internal changes they made to the Windows taskbar (specifically, in your case, the Windows code that prevents maximized windows from overlapping toolbars/appbars at the edge of the screen) and, even worse, how the system tray (notification area) is handled internally. The latter broke the ability Winstep applications previously had to handle notification area icons.

Regarding your specific issue, previously the Windows taskbar could be programmatically (and temporarily) be made to auto-hide by a 3rd party application, which would prevent it from reserving that screen space at the bottom, now it cannot be done (resulting in that blank space you see at the bottom of the screen that maximized applications do not cover when the taskbar is hidden via the Winstep application).

If you want to hide the Windows taskbar while running Nexus Ultimate, *manually* set it to auto-hide first via the Windows taskbar settings. Unfortunately now it is the user that has to do this as Windows is no longer responding to requests by 3rd party applications to set the taskbar to auto-hide.

There is also a new internal command that resets the areas reserved by Windows: look up the ‘Reset Reserved Screen Space’ command, this will help in the cases where the new Windows appbar code gets confused about what exactly is reserved and not). You can add it to a dock and click on it if things get messed up in this respect.

Hope this helps!

Thanks and best regards,

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: NO SUPPORT AT ALL???
PostPosted: Wed Jul 24, 2024 5:43 am 
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Posts: 4
Hi Jorge, I'm really sorry if I annoyed you, of course I didn't know about the problems in Winstep...an "autoresponder" helps for users...!

But, I have not been idle in the meantime and I think I have found a solution:
https://github.com/valinet/ExplorerPatcher

This little program deals with exactly these WIN 11 problems and since I installed it, the problem no longer occurs. I set the taskbar to "small" with rounded corners, which was not easy, because you have to activate the advanced settings of the taskbar somehow beforehand. but that worked in the end.

Yes, WIN 11 is a bad thing and maybe it will get better with WIN 12.

I wish you and your team all the best. hopefully calmer times will come again soon - for you and for ALL of us!

best regards, Lorenz.


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 Post subject: Re: NO SUPPORT AT ALL???
PostPosted: Thu Jul 25, 2024 12:37 am 
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Harfenklang wrote:
Hi Jorge, I'm really sorry if I annoyed you, of course I didn't know about the problems in Winstep...an "autoresponder" helps for users...!

But, I have not been idle in the meantime and I think I have found a solution:
https://github.com/valinet/ExplorerPatcher

This little program deals with exactly these WIN 11 problems and since I installed it, the problem no longer occurs. I set the taskbar to "small" with rounded corners, which was not easy, because you have to activate the advanced settings of the taskbar somehow beforehand. but that worked in the end.

Yes, WIN 11 is a bad thing and maybe it will get better with WIN 12.

I wish you and your team all the best. hopefully calmer times will come again soon - for you and for ALL of us!

best regards, Lorenz.

Don't kid yourself - things will only get worse with Win 12, a whole lot worse. :(

_________________
nexter - so, what's next?

Just a volunteer Moderator, not connected to or affiliated with Winstep Software Technologies, and not an official part of customer service though I do try to help when and where I can if my scarce time permits


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 Post subject: Re: NO SUPPORT AT ALL???
PostPosted: Sun Jul 28, 2024 6:55 am 
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Harfenklang wrote:
Hi Jorge, I'm really sorry if I annoyed you, of course I didn't know about the problems in Winstep...an "autoresponder" helps for users...!


You didn't annoy me at all, I'm the one who has to apologize, in fact.

Harfenklang wrote:
But, I have not been idle in the meantime and I think I have found a solution:
https://github.com/valinet/ExplorerPatcher


Explorer Patcher works but be careful as it might wreak havoc with Windows updates.

_________________
Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: NO SUPPORT AT ALL???
PostPosted: Wed Jul 31, 2024 11:01 am 
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Joined: Mon Jun 24, 2024 12:25 pm
Posts: 4
OK, thanks for the warning...!

kind regards,
Lorenz.


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 Post subject: Re: NO SUPPORT AT ALL???
PostPosted: Wed Jul 31, 2024 12:49 pm 
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Joined: Mon Sep 19, 2022 6:08 pm
Posts: 77
Harfenklang wrote:
ExplorerPatcher...


The upcoming Windows 11 24H2 update will block the install of ExplorerPatcher. I believe Microsoft has removed the legacy code for the Windows 10 taskbar from the 24H2 update. You have to download the new taskbar variant in the form of a DLL file from GitHub. ExplorerPatcher is working on a fix for this. The following links give an explanation.

https://www.avsim.com/forums/topic/643910-win-11-24h2-to-block-customization-apps/

https://www.neowin.net/news/explorer-patcher-update-adds-new-taskbar-features-arm64-and-windows-11-24h2-support/

https://github.com/valinet/ExplorerPatcher/wiki/ExplorerPatcher's-taskbar-implementation


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