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Nexus Dock Disappear after Screen Timeout
https://forums.winstep.net/phpBB2/viewtopic.php?f=2&t=13730		 Page 1 of 1
Author:  vile7421 [ Thu Jan 23, 2025 9:44 am ]
Post subject:  Nexus Dock Disappear after Screen Timeout
Can somebody help me. My Nexus dock disappear every time my screen timeout. I have to close app and restart app.
Author:  nexter [ Thu Jan 23, 2025 8:56 pm ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
vile7421 wrote:
Can somebody help me. My Nexus dock disappear every time my screen timeout. I have to close app and restart app.

Define "screen timeout", "dock disappears" - describe exactly what happens. Which app are you using, and which version? free Nexus, Nexus Ultimate, Winstep Xtreme? V24.4, or what? Which version of Windows?
Author:  jakecmartin [ Tue Jan 28, 2025 5:30 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
I've been having the same problem, but it looks like someone beat me to making a post about it. I was originally using an outdated version of Nexus Dock Ultimate but renewed my license to see if it was fixed in a later update. I'm currently using version 24.4.

My version of Windows 11 is Version 10.0.26100 Build 26100, which should be the latest update. This problem actually started happening after I updated to the latest version of Windows.

When my computer comes out of sleep, sometimes the dock disappears. Other times, the dock moves to the middle of my screen. To fix this, I have to open Task Manager and restart File Explorer.
Author:  winstep [ Tue Jan 28, 2025 5:34 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
Windows 11 24H2 is a buggy mess, causing an endless stream of problems with 3rd party applications and games.

Are you also running Start11, by any chance?
Author:  jakecmartin [ Wed Jan 29, 2025 9:29 pm ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
winstep wrote:
Windows 11 24H2 is a buggy mess, causing an endless stream of problems with 3rd party applications and games.

Are you also running Start11, by any chance?


No, but I do have StartAllBack installed to place my taskbar on the top of the screen. My Nexus Ultimate/StartAllBack combo has been working perfectly for the past like...three years or however long it's been. It's only the recent Windows update that screwed everything up.
Author:  winstep [ Wed Jan 29, 2025 9:53 pm ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
jakecmartin wrote:
When my computer comes out of sleep, sometimes the dock disappears. Other times, the dock moves to the middle of my screen. To fix this, I have to open Task Manager and restart File Explorer.


For the latter case, try adding a 'Reset Reserved Screen Space" internal command to the dock and see if that "fixes" the issue.

For the cases where the dock disappears, try pressing CTRL+F12 to bring up Preferences and then press OK. Does that bring the dock back?
Author:  jakecmartin [ Wed Jan 29, 2025 11:14 pm ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
winstep wrote:
jakecmartin wrote:
When my computer comes out of sleep, sometimes the dock disappears. Other times, the dock moves to the middle of my screen. To fix this, I have to open Task Manager and restart File Explorer.


For the latter case, try adding a 'Reset Reserved Screen Space" internal command to the dock and see if that "fixes" the issue.

For the cases where the dock disappears, try pressing CTRL+F12 to bring up Preferences and then press OK. Does that bring the dock back?


Thanks! I'll give those a go and see what happens over the next few days.
Author:  jakecmartin [ Wed Feb 05, 2025 12:22 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
winstep wrote:
jakecmartin wrote:
When my computer comes out of sleep, sometimes the dock disappears. Other times, the dock moves to the middle of my screen. To fix this, I have to open Task Manager and restart File Explorer.


For the latter case, try adding a 'Reset Reserved Screen Space" internal command to the dock and see if that "fixes" the issue.

For the cases where the dock disappears, try pressing CTRL+F12 to bring up Preferences and then press OK. Does that bring the dock back?


Update: So, the "Reset Reserved Screen Space" command works for repositioning it to the bottom of the screen. Unfortunately, CTRL+F12 doesn't do anything when the dock disappears completely.
Author:  winstep [ Wed Feb 05, 2025 12:41 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
jakecmartin wrote:
Unfortunately, CTRL+F12 doesn't do anything when the dock disappears completely.


That probably means the application crashed when returning from sleep (check the Application log in the Windows Event Viewer). Should not happen, however.
Author:  jakecmartin [ Thu Feb 13, 2025 4:59 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
winstep wrote:
jakecmartin wrote:
Unfortunately, CTRL+F12 doesn't do anything when the dock disappears completely.


That probably means the application crashed when returning from sleep (check the Application log in the Windows Event Viewer). Should not happen, however.


Okay. I've been monitoring the Windows Event Viewer and found out that when the dock moves to the centre, there are two events that consistently show up. However, when the dock disappears, there aren't any events shown. Just a moment ago, I intentionally put my computer to sleep several times and turned my monitor off/on to make sure.

I'm going to paste the two events below in case that helps.

----------

Log Name: Application
Source: Microsoft-Windows-Security-SPP
Date: 2025-02-12 11:42:02 PM
Event ID: 16394
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-OP8PL6G
Description:
Offline downlevel migration succeeded.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />
<EventID Qualifiers="49152">16394</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2025-02-13T04:42:02.7908169Z" />
<EventRecordID>6942</EventRecordID>
<Correlation />
<Execution ProcessID="3408" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-OP8PL6G</Computer>
<Security />
</System>
<EventData>
</EventData>
</Event>


Log Name: Application
Source: Microsoft-Windows-Security-SPP
Date: 2025-02-12 11:42:37 PM
Event ID: 16384
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-OP8PL6G
Description:
Successfully scheduled Software Protection service for re-start at 2025-04-21T02:02:37Z. Reason: RulesEngine.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />
<EventID Qualifiers="16384">16384</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2025-02-13T04:42:37.9561622Z" />
<EventRecordID>6943</EventRecordID>
<Correlation />
<Execution ProcessID="3408" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-OP8PL6G</Computer>
<Security />
</System>
<EventData>
<Data>2025-04-21T02:02:37Z</Data>
<Data>RulesEngine</Data>
</EventData>
</Event>
Author:  winstep [ Thu Feb 13, 2025 10:22 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
I understand this doesn't help, but I am now also running 24H2, my PC also goes to sleep, and I am not experiencing any issues when the PC returns from sleep.

Can you please post a picture of your entire desktop when the dock moves to the center? Might give me a clue.

Also, when the dock disappears, if you open the Details tab of the Windows Task Manager, is the Winstep application (nexus-ultimate.exe) still running?
Author:  jakecmartin [ Fri Feb 14, 2025 5:52 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
winstep wrote:
I understand this doesn't help, but I am now also running 24H2, my PC also goes to sleep, and I am not experiencing any issues when the PC returns from sleep.

Can you please post a picture of your entire desktop when the dock moves to the center? Might give me a clue.

Also, when the dock disappears, if you open the Details tab of the Windows Task Manager, is the Winstep application (nexus-ultimate.exe) still running?


Here you go (hopefully that attaches properly). As you can see, when there is a window open in full screen, it resizes the window when it moves the dock over.

And yes, Nexus-Ultimate.exe is still running on the Details tab of Windows Task Manager when the dock disappears.

Attachments:
NexusDockIssue.jpg
NexusDockIssue.jpg [ 180.05 KiB | Viewed 24026 times ]
Author:  winstep [ Sun Feb 16, 2025 4:43 pm ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
Ok, that seems very similar to what is happening with Start11. Since you say that it only started happening with the latest Windows update and not before, I am now more inclined to think this might be yet another issue with a Windows update affecting 3rd party applications (such as Start11, StartAllBack and Winstep) that reserve screen space so maximized windows do not overlap the docks, taskbars, etc...

As another example of a Windows Update breaking something else, a Winstep user contacted me a couple of days ago stating that clicking any of the Browse for files or folders buttons inside the Winstep application did nothing (vs opening the standard browser dialog). Upon further investigation turns out that he was also using WindowBlinds and that setting the WB skin to Windows 11 fixed the issue.

A quick post on Wincustomize replied to by Neil (WB's developer himself) revealed that what at first looked like a bug in the Winstep application and later a bug in WindowBlinds, was actually yet another issue introduced by one of the latest Windows updates. The next release of WB worked "fixed" this problem.

Anyway, I'm getting v25.2 ready for release, and one of the things it does different from v24.4 is resetting reserved screen areas upon returning from sleep. This will hopefully also stop that issue from happening there. Stay tuned.
Author:  jakecmartin [ Mon Feb 17, 2025 1:25 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
winstep wrote:
Ok, that seems very similar to what is happening with Start11. Since you say that it only started happening with the latest Windows update and not before, I am now more inclined to think this might be yet another issue with a Windows update affecting 3rd party applications (such as Start11, StartAllBack and Winstep) that reserve screen space so maximized windows do not overlap the docks, taskbars, etc...

As another example of a Windows Update breaking something else, a Winstep user contacted me a couple of days ago stating that clicking any of the Browse for files or folders buttons inside the Winstep application did nothing (vs opening the standard browser dialog). Upon further investigation turns out that he was also using WindowBlinds and that setting the WB skin to Windows 11 fixed the issue.

A quick post on Wincustomize replied to by Neil (WB's developer himself) revealed that what at first looked like a bug in the Winstep application and later a bug in WindowBlinds, was actually yet another issue introduced by one of the latest Windows updates. The next release of WB worked "fixed" this problem.

Anyway, I'm getting v25.2 ready for release, and one of the things it does different from v24.4 is resetting reserved screen areas upon returning from sleep. This will hopefully also stop that issue from happening there. Stay tuned.


Okay. That makes sense. Thanks Jorge! :)
Author:  jakecmartin [ Thu Feb 20, 2025 3:12 am ]
Post subject:  Re: Nexus Dock Disappear after Screen Timeout
winstep wrote:
Ok, that seems very similar to what is happening with Start11. Since you say that it only started happening with the latest Windows update and not before, I am now more inclined to think this might be yet another issue with a Windows update affecting 3rd party applications (such as Start11, StartAllBack and Winstep) that reserve screen space so maximized windows do not overlap the docks, taskbars, etc...

As another example of a Windows Update breaking something else, a Winstep user contacted me a couple of days ago stating that clicking any of the Browse for files or folders buttons inside the Winstep application did nothing (vs opening the standard browser dialog). Upon further investigation turns out that he was also using WindowBlinds and that setting the WB skin to Windows 11 fixed the issue.

A quick post on Wincustomize replied to by Neil (WB's developer himself) revealed that what at first looked like a bug in the Winstep application and later a bug in WindowBlinds, was actually yet another issue introduced by one of the latest Windows updates. The next release of WB worked "fixed" this problem.

Anyway, I'm getting v25.2 ready for release, and one of the things it does different from v24.4 is resetting reserved screen areas upon returning from sleep. This will hopefully also stop that issue from happening there. Stay tuned.


The new update fixed both issues. Thank you so much! :)
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