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Board index : Winstep Forums : General Discussion  [ 6 posts ]
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 Post subject: Haven't received my registration information
PostPosted: Thu Oct 06, 2011 7:41 am 
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Joined: Thu Oct 06, 2011 7:35 am
Posts: 3
I purchase your product on 10/01/11 however in the email following the invoice stated to please allow 48 hrs. to receive information for registration. It has been more than 48 hrs. I also sent an email on 10/04/11 with invoice number and all the info needed for registration information to no avail. How much longer do I need to wait? I already purchased the product because I like how makes Windows 7 looks. Please don’t make me regret my decision.


Hope to hear from you soon.
:x


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 Post subject: Re: Haven't received my registration information
PostPosted: Thu Oct 06, 2011 7:59 am 
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Joined: Thu Feb 26, 2004 8:30 pm
Posts: 12289
Hi! :D

Your license key was sent to you on the 2nd, so you did well in contacting us via the forums.

Have you checked your spam folder? If so and the email with your license key isn't there, do you have an alternate email address I can forward the email with your license key to?

To protect your privacy, send me a PM with it in the latter case, please.

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: Haven't received my registration information
PostPosted: Thu Oct 06, 2011 9:30 am 
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Joined: Thu Oct 06, 2011 7:35 am
Posts: 3
Checked spam folder kept close eye on my email never received it.


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 Post subject: Re: Haven't received my registration information
PostPosted: Thu Oct 06, 2011 10:17 am 
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Joined: Thu Feb 26, 2004 8:30 pm
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Re-sent it again by email following your contact to Winstep support, waiting for your confirmation of having received it this time. :D

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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 Post subject: Re: Haven't received my registration information
PostPosted: Thu Oct 06, 2011 3:49 pm 
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Joined: Thu Oct 06, 2011 7:35 am
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Received it thanks :D


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 Post subject: Re: Haven't received my registration information
PostPosted: Thu Oct 06, 2011 4:14 pm 
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Joined: Thu Feb 26, 2004 8:30 pm
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Thanks for letting me know. :D

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Jorge Coelho
Winstep Xtreme - Xtreme Power!
http://www.winstep.net - Winstep Software Technologies


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