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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Sat Dec 14, 2013 3:59 pm 
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Joined: Mon Sep 08, 2008 8:33 pm
Posts: 1212
Location: Portland, Oregon U.S.A.
skuur wrote:
Hello all,

I have the same problem !!

On dec. 8 i've ordered winstep extreme basic from BMT Micro, Inc.
Still haven't got my registration code
I have sent e-mails to support@winstep.net, and sales@winstep.net, but have not heared a single word !!

Can you please send me my software download link & License code?????

Thank You!

Marcel Schuurmans


the software you can download using the product link at the top of this page, unfortunately you have to WAIT for jorge to send you your key.

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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Thu Dec 19, 2013 12:46 pm 
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Joined: Sat Dec 14, 2013 12:17 pm
Posts: 9
Hello,

Here is an angry customer !!

Many e-mails, and pm's later........still no licence code
I've sent 2 pm's to Jorge Coelho, but he allso is not at home !!!

Great service !! :evil:

Does winstep still exist ?


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Thu Dec 19, 2013 1:55 pm 
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Joined: Thu Apr 07, 2005 2:25 pm
Posts: 382
Winstep will always be here.


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Fri Dec 20, 2013 9:53 am 
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Joined: Sat Dec 14, 2013 12:17 pm
Posts: 9
Hé Jorge Coelho !!

If you are not planning to give me my activation code, please return my money !!


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Fri Dec 20, 2013 8:32 pm 
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Joined: Fri Dec 20, 2013 8:27 pm
Posts: 1
Same here everyone. I have paid for my product but have no way to download it and no key. I have sent emails and no response as of yet. I think you all need to work on your service that you provide to your customers. If you can not send me the program and information that I paid for then please give me my money back.

Thanks


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Fri Dec 20, 2013 8:46 pm 
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Joined: Mon Sep 08, 2008 8:33 pm
Posts: 1212
Location: Portland, Oregon U.S.A.
olinger78 wrote:
Same here everyone. I have paid for my product but have no way to download it and no key. I have sent emails and no response as of yet. I think you all need to work on your service that you provide to your customers. If you can not send me the program and information that I paid for then please give me my money back.

Thanks



olinger you may not have your key, but you can always download winstep.

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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Sun Dec 22, 2013 8:49 am 
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Joined: Sun Dec 22, 2013 8:41 am
Posts: 1
Hello,

I have same problem. I have bought Winstep Nexus Extreme (full version)through BMT Micro on 19th dec and still haven't received activation key. I have sent an e-mail to sales@winstep.net but no response yet. When can I receive my activation key.

Thanks in advance for your response.


Edit:

I have just received my activation key. Thank you. Merry Xmas and a happy New Year.


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Sun Dec 22, 2013 12:47 pm 
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Joined: Sat Dec 14, 2013 12:17 pm
Posts: 9
Sebamiz3r wrote:
Hello,

I have same problem. I have bought Winstep Nexus Extreme (full version)through BMT Micro on 19th dec and still haven't received activation key. I have sent an e-mail to sales@winstep.net but no response yet. When can I receive my activation key.

Thanks in advance for your response.


Edit:

I have just received my activation key. Thank you. Merry Xmas and a happy New Year.



I ordered on 8th dec. and still got nothing
No reply on my mailing

Yoo hoo Jorge Coelho where are you ??


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Mon Dec 23, 2013 1:32 am 
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Joined: Sat Jan 08, 2011 5:57 pm
Posts: 898
Location: Athens, Greece
skuur wrote:
Sebamiz3r wrote:
Hello,

I have same problem. I have bought Winstep Nexus Extreme (full version)through BMT Micro on 19th dec and still haven't received activation key. I have sent an e-mail to sales@winstep.net but no response yet. When can I receive my activation key.

Thanks in advance for your response.


Edit:

I have just received my activation key. Thank you. Merry Xmas and a happy New Year.



I ordered on 8th dec. and still got nothing
No reply on my mailing

Yoo hoo Jorge Coelho where are you ??


Given that other customers who purchased later than you have already received their keys, I suppose there's a problem with your e-mail address, spam filter or server.

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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Mon Dec 23, 2013 6:30 pm 
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Joined: Sat Dec 14, 2013 12:17 pm
Posts: 9
skagon wrote:
skuur wrote:
Sebamiz3r wrote:
Hello,

I have same problem. I have bought Winstep Nexus Extreme (full version)through BMT Micro on 19th dec and still haven't received activation key. I have sent an e-mail to sales@winstep.net but no response yet. When can I receive my activation key.

Thanks in advance for your response.


Edit:

I have just received my activation key. Thank you. Merry Xmas and a happy New Year.



I ordered on 8th dec. and still got nothing
No reply on my mailing

Yoo hoo Jorge Coelho where are you ??


Given that other customers who purchased later than you have already received their keys, I suppose there's a problem with your e-mail address, spam filter or server.


Could be, but i've mailed to support@winstep.net, and sales@winstep.net,and checked my junk email folder
Allso i've send a couple of pm's to Jorge Coelho

No comment on all of the above !!!


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Sun Jan 05, 2014 2:59 pm 
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Joined: Thu Nov 07, 2013 12:02 pm
Posts: 6
Location: The Woodlands, TX
Hello,

Me again. I still have not received an activation key. My order was completed in October 2013 and have posted several times on this thread. BMT has offered to refund the payment but, as a long time user and hooked on the product, I would rather keep current than have the money. However, it appears I have been left out of the process. There are several on this thread with the same problem. Does anyone know of an alternative to replace this great but unsupported product?

Thanks


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Sun Jan 05, 2014 7:07 pm 
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Joined: Sat Dec 14, 2013 12:17 pm
Posts: 9
shadow wrote:
Hello,

Me again. I still have not received an activation key. My order was completed in October 2013 and have posted several times on this thread. BMT has offered to refund the payment but, as a long time user and hooked on the product, I would rather keep current than have the money. However, it appears I have been left out of the process. There are several on this thread with the same problem. Does anyone know of an alternative to replace this great but unsupported product?

Thanks


Same here, but i rather have my money back !!


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Mon Jan 06, 2014 12:45 am 
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Joined: Sat Jan 08, 2011 5:57 pm
Posts: 898
Location: Athens, Greece
Jorge tells me your licence e-mail was sent out on the 21st of October. He has re-sent it and actually forwarded it to an e-mail of mine and I re-sent it to the hotmail address he indicated.
Please acknowledge reception.
If not, you will have to PM me to verify that your e-mail address was not misspelt.

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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Mon Jan 06, 2014 11:47 am 
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Joined: Thu Nov 07, 2013 12:02 pm
Posts: 6
Location: The Woodlands, TX
Hello,

Woo Yoo, I have received my key!!!! In the mailbox this morning. Many thanks SKAGON for helping with this issue.


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 Post subject: Re: Haven't gotten my activation code.
PostPosted: Mon Jan 06, 2014 4:13 pm 
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Joined: Sat Jan 08, 2011 5:57 pm
Posts: 898
Location: Athens, Greece
From whom? Me or Jorge?

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