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 Post subject: Dock appears after Alt-tabbing to any window...
PostPosted: Fri Feb 28, 2014 3:03 am 
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Joined: Fri Feb 28, 2014 2:40 am
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This issue may have come up before, so my apologies for raising it again:

Running Nexus free version on an i5 CPU with 4GB RAM, Win7 Enterprise and driving two monitors. The dock is posted at the top of the primary monitor and Nexus is set to auto-hide.

At unpredictable times while Alt-tabbing to another window, and regardless which monitor the window resides, the dock will flash and leave visual residue. I have to keep the Nexus item on the dock, so that I can bring the dock down and double-click on it to make it hide and remove the visual residue.

Any suggestions on how to prevent it from popping out needlessly?

Thanks.


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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Fri Feb 28, 2014 12:08 pm 
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Actually, no, there's been no previous case of such a behaviour.

Tell you the truth, it sounds like some other programme or setting could be interfering or causing Nexus to momentarily appear.
I'm running Win7 on a dual-monitor setup right now, with similar arrangement, and see no such behaviour.
Are you running anything else? Like, any dual-monitor extender or something?
From your brief description, it sounds like something's interfering with the window positions on alt-tab.
Or maybe it's something as simple as a display driver bug...

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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Thu Mar 06, 2014 6:55 pm 
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No dual monitor extenders that I know of. I use the Win7 Displays control panel applet instead of vendor specific management software, but Win7 is using vendor specific card drivers (Nvidia NVS 3100M, BIOS version 70.18.49.3.3) and the Windows generic PnP Monitor driver. I am trying to locate vendor specific monitor drivers, but the HP driver update website appears to be poorly maintained and has drivers that are about three years old.

Most of the applications that I use are completely on one window; the exception is Mirth Connect, an integration engine client app. The control bar is extended to the primary monitor and the remainder fills the secondary monitor.

I believe the issue also occurs when using this laptop at home with the laptop display as primary and a single external monitor; I will check that.


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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Thu Mar 06, 2014 7:25 pm 
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Actually, don't waste any more time looking for monitor drivers. They change absolutely nothing, apart from the identification string in the Device Manager.
It also stands to reason that you'll be using the nVidia drivers and that is a good thing. Just make sure they're updated and that you're not using an old version. For the record, the BIOS version you quote is *not* the driver version.

Now, as to what's causing this... you have to do some trial and error. Does it happen when no applications are running? If you terminate all programmes and just open up a few windows of Windows Explorer, does it still happen? How about when there's no external monitor connected? How about that Mirth Connect? Does it happen when that's not running? Or if you move all of its components to one monitor?
Well, I guess you get the point of what I'm trying to say. Just trying to see if we can narrow the possibilities a bit. If it's a driver issue, it should be happening in all cases. If it's a specific programme causing it, when that programme isn't running, Nexus should behave normally.

Also useful is the test you plan to do, with the monitor at home as well, even though I expect it won't make any difference.

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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Mon Mar 24, 2014 2:42 pm 
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Home scenario: standalone laptop connected to a Compaq W17q external monitor, with Nexus docked at the top of the laptop display. Ran jEdit with two separate editing windows, one in each display. Typed in the editing window on the external monitor, then simply clicked on the editing window on the laptop display. The docked dropped down and stayed there until I activated it and double-clicked on the Nexus dock item.

Home scenario 2: standlone laptop connected to a Vizio 37" LCD television (which I will admit is kind of addictive), but with the laptop closed, making the Vizio TV the sole monitor. No problems, regardless where I clicked or what applications I used.

Home scenario 3: Laptop by itself, with no external monitor. No problems, regardless of the application used.

Office scenario: Laptop sitting on a docking station with two HP Compaq LA1951g LCD monitors, one connected with a digital cable, the other connected with an analog (RGB) cable. MS Outlook running in the primary window and with Nexus. jEdit is not open in either window. After spending time in Chrome, using web apps on the secondary monitor, simply clicking in an Outlook search window in the primary monitor brought the dock down.

I wonder if memory is an issue, since this laptop has only 4GB RAM and it's running Win7 Enterprise. I am expecting a memory upgrade to 8GB in the near future, or a hardware refresh to a laptop with 16GB. That may allow Windows to breathe a bit easier. Video memory may also be an issue as well; I did ensure that the video drivers were as up to date as possible. The drivers on the HP website were older than what our local IT guys had available.


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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Wed Mar 26, 2014 3:02 am 
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Memory has nothing to do with it, I'm sure.

Do you have the dock displaying the currently running tasks (e.g.; like the taskbar)?

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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Wed Mar 26, 2014 5:51 am 
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Actually, the last sentence you wrote might be of relevance:

JonEBee wrote:
I did ensure that the video drivers were as up to date as possible. The drivers on the HP website were older than what our local IT guys had available.

You should completely disregard the HP drivers or anything that has to do with HP. Yes, the laptop might be constructed by HP, but the days when computer manufacturers actually designed their own hardware have long passed.
Go to the nVidia website and download the latest drivers for your GPU directly from them. Don't worry about HP "warnings", the only thing HP does is to get the very same drivers from nVidia and re-package them so that, instead of the nVidia logos, you end up seeing their own. And of course, stop updating their drivers far sooner than the actual hardware manufacturers themselves, so that you 'think' your computer is obsolete and go buy a new one.
If you have any experience, especially with laptops, you will agree with me that most manufacturers don't have drivers for the latest operating systems on their websites for a multitude of older laptops, even though the computers themselves are more than adequate to run said operating systems and despite the fact that the various component manufacturers have released updated drivers for their products, supporting said operating systems.
The "official" excuse is that either the drivers are included in the Microsoft repository (so they will be downloaded by Windows Update automatically) or that laptops that were "designed" for a specific operating system (say, Vista) do not officially "support" newer operating systems, and since these models are no longer sold, they don't bother keeping the drivers updated.

Of course, why any PC would "support" one operating system and not another -- say, Vista but not Windows 7 or 8 -- is a question only the geniuses of these manufacturers' marketing departments can answer.

I also have to say that 4GB of RAM is more than enough for most computers, unless you're running something extremely memory-hungry. It does not matter that you're running Windows 7 Enterprise. The differences with Win7 Ultimate are practically none, except the activation procedure. It doesn't mean that the "Enterprise" flavour has increased memory requirements or anything.
So, unless you're running some programme which needs large amounts of RAM, going to 8GB will change little to nothing. For the record, if you're running a 32-bit version of Windows, your operating system isn't able to access all 4GB, but (depending on the specifics) from 3.5 down to 3GB. Expanding the memory of that computer to 8GB will only mean that the unusable memory will increase from 0.5 (or 1GB) to 4.5 or 5GB. You need to install the 64-bit version of Windows 7, in order to make use of all 4 (or 8) GB of RAM.
But in any case, from what you've said, I cannot see how any of your usage scenarios would go even remotely close to 1GB.
I'm currently running Waterfox (64-bit build of Firefox) and it's using around 2GB of RAM, but I've got around 350 tabs open. Also, my mail client (Thunderbird) is using less than 200MB of RAM with 4 mailboxes open.

However... jEdit is running through Java. For the record, Java is bug-ridden and unstable, especially ever since Oracle took over. If you need an advanced programmers' text editor, I strongly suggest you find a native alternative, one that doesn't use Java. I personally use Notepad2, but there are lots of others, like Sublime Text, which is quite impressive.
I'm not saying that Java is (necessarily) guilty, but I keep as far away from it as possible.
In your tests, jEdit might be closed, but is the Java runtime still running?

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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Wed Mar 26, 2014 9:37 am 
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I'm not claiming to be an expert, but I have a feeling the following could be the culprit.

1. DL and run Malwarebytes in Safe Mode and remove any offending malware. Don't run in it Safe Mode with Networking. If you have Malwarebytes already, make sure you update it to the latest version before going into Safe Mode. VERY IMPORTANT. If it flags a particular program/folder especially with multiple entries connected to that program, don't remove it via Malwarebytes, uninstall it using Revo Uninstaller when you boot back into Windows. Uninstall the program using the Advanced mode. When using the free version, certain aspects have to be done manually which isn't difficult.

2. Your video/graphics card could be the problem. If that's the case, there's probably not much you can do about it since it's a laptop as far upgrading. Replacing it with the same one (lot number) obviously won't change anything if in fact it's defective because of manufacturing. The company would have to acknowledge there is a defect and make a new one (lot number) available for replacement.

3. And as mentioned in the prior posts, the drivers for your video/graphics card could be the problem.

4. Your monitor could be showing signs that it's about to fail.


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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Wed Oct 08, 2014 4:36 pm 
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An Update:

I use Google Chrome and typically have the window maximized in one of my monitors. I discovered this morning that, when the Google Chrome window is not maximized, Nexus does not behave as I described. Also, when the Chrome window is maximized and Nexus is docked (typically at the bottom) in the same monitor, it will not pop up when I hit the screen bottom with the mouse cursor; I have to use the keyboard shortcut that was configured for this situation. Chrome could be maximized in one monitor, Nexus could be docked in another and the behavior will be the same.

There must be some sort of keyboard and/or mouse monitoring conflict between the two.


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 Post subject: Re: Dock appears after Alt-tabbing to any window...
PostPosted: Sun Oct 19, 2014 10:32 pm 
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Joined: Fri Feb 28, 2014 2:40 am
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Another update:

Regardless of the status of Chrome, using the windows-tab (instead of the alt-tab) key pair in Windows 7 *always* brings up the dock after choosing a window and releasing the keys.


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