Perhaps if more unpaid moderators were at the level you guys are in attempting communication and resolution, more forums would be better off.

You are very appreciated.

Sorry, had to split above post into a new topic due to the age of the thread. The original topic can be found here - https://forums.winstep.net/phpBB2/viewtopic.php?f=2&t=11832 .

The above poster was misled to reply there by a new spam post to that thread, now eliminated. Terminated with extreme prejudice.

And, thanks for the compliment. Always nice to be appreciated.